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thanks! I think I was able to eventually get it to load. Might have been what you described but I can't remember. Thank you for explaining that though, makes more sense :)

i don't want to post too many details so no one sees the puzzle answer but I think we're still having some issues. We updated the game with the last patch and started fresh but we're stuck at gain Maya's trust again. 

We found all the crayon colors, we asked about Castelyn and we even got the prompt that says the sketch matches the description and showed it to Maya but our task will not update to say we've gained maya's trust. 

Any suggestions? 

Do we maybe need to uninstall and then reinstall the game again if it's possibly still saved the older version on us though we saved the new update by replacing the old files in our zip folder. 

I got this game through the Indie Bundle for Abortion Funds and downloaded it but unfortunately when launching the app it pulls up a window, says "the floor is loading" for a quick second and then just goes to a black screen and never loads. Does anyone know how I can fix this issue? 

fantastic, thanks! 

We went to the menu and selected New Game and started fresh.

cool thanks for the hints! 

We do think we also may have stumbled into a bug of sorts because we were so stuck we decided just to start over but ended up with the same inventory items and abilities we had already gained which caused a weird glitch where we were stuck in our room with a dead phone we couldn't answer. 

Loving the game so far! The art, sound affects and story details are so compelling. My husband and I have been playing for hours. We are stuck at the "gain Maya's trust" portion though and are not sure how else to continue.